Epistemology as the basis for a corporate memory model

Abstract

Epistemology is the philosophical study of knowledge; it attempts to understand which beliefs a person can claim to know. This thesis discusses how theories found in epistemology can be used to understand what knowledge an organisation possesses, and shows how epistemic theories can be used as a basis for a corporate memory model. Work in artificial intelligence knowledge representations and corporate memory knowledge representations are compared with ideas found in epistemology. A corporate memory model based on epistemology is proposed, and it is shown how this model can be used as a basis for development of corporate memory systems.