Browsing Computer Science and Artificial Intelligence Lab (CSAIL) by Subject "User-centered design"
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Wicked Problems and Gnarly Results: Reflecting on Design and Evaluation Methods for Idiosyncratic Personal Information Management Tasks
(2008-02-10)This paper is a case study of an artifact design and evaluation process; it is a reflection on how right thinking about design methods may at times result in sub-optimal results. Our goal has been to assess our decision ...